Designate a Delegate

Delegate access for Enroll & Pay allows your parent or guardian to view your course schedule, grades, and/or financial information. It also authorizes KU to release academic record details to your parent or guardian over the phone. We strongly encourage you set up delegate access, especially if a parent or guardian will assist with tuition payments.

Additional Delegate Information

Delegate Login

Delegate Access Manual (.pdf)

Setting Up Delegate Access

For step-by-step instructions on how to set up delegate access, check out the instructional video or written instructions below.

How to Set Up Delegate Access in Enroll & Pay (Student Instructions)

  1. Log in to KU Enroll & Pay with your KU online ID and password.
  2. Click on the Share My Information tile.
  3. This takes you to the Set Up Delegates page. From here click on the create new delegate link on the screen.
  4. Read through the privacy statement and accept the terms. Remember that adding a delegate to your Enroll & Pay account will allow someone else to view your information. 
  5. Next, add the personal information for the delegate you want to add.
  6. Select the things in Enroll & Pay you want the delegate to have access to in your account. You can select as many or as few items as you want. Click next.
  7. Now you can either type your own personal message to your delegate or use the auto-generated one from the system. Click Send Email when you are happy with the message. This will alert the delegate that you granted them access and provide instructions on they can log in to Enroll & Pay for the first time.
  8. You can always edit a person’s access or deactivate a delegate. To edit or deactivate, click on the delegate’s name. This will take you back to the page where you can select items in Enroll & Pay to give access or a button to deactivate.
  9. If you deactivate the delegate’s access, there will be no checkmark in the Active column. If there is a checkmark, the account is Active.

Next Steps for Parents or Guardians

If your student has recently designated you as a delegate, you should have received an email with a security key and instructions on creating a new account. If you have not received the email, please check your spam folder. Also, ensure the email address your student used to grant you access is correct; they can update it from within their account settings. The email will also include the link to the page where you can create your account.

1. From the email message you received from the KU Registrar (registrar@ku.edu), click the link labeled “Create Account/Accept Terms and Conditions”.

2. Next, create your account by completing the following fields:

  • User ID: Choose your own ID
  • Password: Create a password that contains a minimum of 8 characters, 1 special character, 1 number, and 1 uppercase.
  • Email Address: Enter the same email address you received the email notification.
  • First Name/Last Name

3. Click “Create Account”

4. Next, read through and accept the Terms and Conditions by changing the accept indicator to “Yes”. Then, complete the following fields:

  • DA Security Key: Enter the security key that was sent in the email notification.
  • Contact Email: Enter the same email address you received the email notification.
  • Personal Information: Enter your first/last name in the respective fields

5. Click “Submit”

6. Log in to the Enroll & Pay Delegate system at https://delegate.ku.edu with the credentials you created above.

Additional information is available in the Delegate Access Manual.