Forward Your KU Email

A KU email account is automatically created for you after you are admitted as a non-degree seeking student and once you have set up your KU Online ID. Important information will be sent to your KU email account, such as tuition bills and payment deadlines. To ensure you don't miss any valuable communications, regularly check your KU email or forward it to a personal (non-school) email account that you check frequently, such as Gmail or Outlook.

General KU Email Information

Log in to Your KU Email Account

Forwarding your KU Email to Another Account

If you do not plan to check your KU email frequently, we recommend forwarding it to a personal (non-school) email account. For step-by-step instructions on how to forward your KU email to another account, watch the instructional video or refer to the written instructions below.

Instructions on Forwarding Your KU Email to Another Account

  1. Go to outlook.office.com/mail to log in to your KU email account using your KU online ID and password.
  2. In the upper right corner of the screen, click the “Settings” gear.
  3. Next, choose "Mail" in the Settings sidebar and select "Forwarding" from the settings options.
  4. Click the “Enable forwarding” checkbox, and enter your personal email into the “Forward my email to” box. Copies of forwarded messages will be retained in your KU mailbox, regardless of if you've selected the "Keep a copy of forwarded messages" checkbox. If you want those messages removed from the KU mailbox, you will need to log in and delete them manually.
  5. Click "Save". Once you've clicked this button, the option to save will disappear, but the Settings box will stay open. If you have no other settings you want to change, close the settings box by clicking the X in the upper right corner of the box.

Within a few hours of setting up email forwarding, you will receive an email at the forwarded email account alerting you to the setup of the forwarding and your responsibilities. If you decide that you want to remove or modify the forwarding, you can go into the Outlook settings to either change the forward destination or deselect Enable forwarding.